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The Bromley Common Practice

Crown Medical Centre, 3 Mackintosh St, Bromley BR2 9GT, UK – 020 8466 9017

I cannot believe the people moaning on here. The practice is very good. Reception staff are very helpful. Dr's are excellent. You have a named Dr but that doesn't mean you have to see them nor that you will. Surgeries do sometimes run late but if you check in electronically, it tells you whether the Dr is running on time or not. If you get a patient with complex needs or a poorly child that needs urgent attention, you may get delays. I am happy to see any of them, unless a Dr has asked me to report back specifically to them. I recommend this practice, I have been a patient at the BCP for nearly 31 years and will continue to be as long as I live in the area.

Another appointment ridiculously late. Booked for 17.50 still sitting in reception waiting at 18.25. Always bleat on about patients wasting doctors time, how about a courtesy call to let us know you're running late...again! No wonder people aren't here when you call them in they're probably sick of waiting for a doctor to finally see them. Doctors fantastic as usual when you finally get to see them.

Dr R A Desouza - Southborough Lane Surgery

3 Mackintosh St, Bromley BR2 9GT, UK – 020 8468 7081

My mother is registered at this surgery and over the past month I have spoken to 2 different receptionists. Both Valerie and Cathy have been brilliant. Both have taken time and interest in my call and my concern and made every effort to help me. Very pleasant, helpful and extremely understanding. I must admit very refreshing to have such good front of desk staff!! Hopefully more staff and surgeries will follow suit.

Dr N Hoare - Dysart Surgery

13 Ravensbourne Rd, Bromley BR1 1HN, UK – 020 8464 4138

I always find the staff and doctors friendly and very competent.

Apart from the rude receptionists and not being able to get through to anyone on the phones most of the time, the surgery is good. Appointments are mostly on time and you can get an appointment relatively soon if you really need it.

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NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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